CCN 145732 · Mc Lean County, Illinois
Arc at Normal
509 North Adelaide, Normal, IL 61761
Arc at Normal is a 141-bed for-profit nursing home in Normal, Illinois, first certified for Medicare or Medicaid in 1992. CMS rates it 1 out of 5 stars overall in its September 2026 data, and it averaged 113.9 residents a day, about 81% of its certified beds. We found no FHA-insured Section 232 loan for it in HUD's healthcare endorsement database (fiscal 2001 onward).
Facility facts
- Certified beds
- 141
- Average residents per day
- 113.9 (80.8% of beds)
- Ownership type
- For profit - Limited Liability company
- Certification
- Medicare and Medicaid
- Legal business name
- Arc at Normal LLC
- Certified since
- Aug 1, 1992
- Chain or affiliated group
- Arcadia Care (25 facilities, chain average 1.4 stars)
- Location
- Urban
Ratings and staffing
Star ratings run from 1 to 5. Staffing is nurse hours per resident per day from CMS Payroll Based Journal data; turnover is the CMS annual nursing staff turnover rate. Occupancy is CMS's average daily census divided by certified beds.
| Measure | This facility | Illinois median | US median |
|---|---|---|---|
| Overall rating | 1 of 5 | State spread: 245 at 1, 112 at 2, 103 at 3, 108 at 4, 93 at 5 | |
| Health inspections | 2 of 5 | ||
| Quality measures | 2 of 5 | ||
| Staffing | 1 of 5 | ||
| Total nurse hours per resident per day | 2.81 | 3.29 | 3.68 |
| RN hours per resident per day | 0.54 | 0.61 | 0.58 |
| Weekend nurse hours per resident per day | 2.68 | ||
| Nursing staff turnover | 40.0% | 43.4% | 44.9% |
| Occupancy (residents / beds) | 80.8% | 76.8% | 85.7% |
| Fines reported by CMS | 2 totaling $62,192 | ||
| Health deficiencies, latest standard survey | 24 (Feb 21, 2025) | ||
HUD 223(f) Express Lane: the CMS part
HUD gives 223(f) applications queue priority when the facility has CMS overall and health inspection ratings of at least 2 stars and no abuse icon, among other tests (ORCF criteria of March 31, 2026). Arc at Normal does not meet it today: overall rating 1, the abuse icon. The loan-to-value, coverage and operator tests depend on the deal. All the criteria.
Who owns and operates it
These are the owners and operators the facility reported to CMS: anyone with a 5% or greater direct or indirect stake, and any organization with operational or managerial control.
| Name | Role | Share | Since |
|---|---|---|---|
| Arcadia Care Management LLCOrganization | Operational / Managerial Control | n/a | 07/01/2023 |
| Christensen, KarenIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| Houston, BrandonIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| Lau, DanielIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| McClure, MichelleIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| Seitler, DovidIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| Spector, JenniferIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| Turofsky, StevenIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
| Wilhelm, NaftaliIndividual | Operational / Managerial Control | n/a | 07/01/2023 |
Changes of ownership
| Effective | Buyer | Seller |
|---|---|---|
| Jul 1, 2023 | Arc at Normal LLC | Heritage Manor Normal, LLC |
HUD Section 232 loans
No FHA-insured loan matching this facility appears in HUD's database of healthcare endorsements, which covers fiscal 2001 onward (HUD data run of July 8, 2026). A loan could still exist under a different project name or from before 2001.
Sources and dates
Facility, rating, staffing and ownership data: CMS Provider Information and CMS Ownership, processing date September 2026. Private equity, REIT and mortgage-interest flags and changes of ownership: CMS Skilled Nursing Facility All Owners and Change of Ownership files (2026-10-01). FHA-insured loans: HUD Office of Healthcare Programs endorsement database, data run July 8, 2026. How we join them, and what the join can get wrong: methodology.
SNF Register is independent. It is not affiliated with or endorsed by CMS, HUD or FHA. Spotted an error? Write to hello@hudskillednursing.loan.