CCN 215365 · Washington County, Maryland
Complete Care at Hagerstown
14014 Marsh Pike, Hagerstown, MD 21742
Complete Care at Hagerstown is a 60-bed for-profit nursing home in Hagerstown, Maryland, first certified for Medicare or Medicaid in 2018. CMS rates it 1 out of 5 stars overall in its September 2026 data, and it averaged 86.3 residents a day, about 144% of its certified beds. We found no FHA-insured Section 232 loan for it in HUD's healthcare endorsement database (fiscal 2001 onward).
Facility facts
- Certified beds
- 60
- Average residents per day
- 86.3 (143.8% of beds)
- Ownership type
- For profit - Limited Liability company
- Certification
- Medicare and Medicaid
- Legal business name
- Complete Care at Hagerstown LLC
- Certified since
- Aug 14, 2018
- Chain or affiliated group
- Complete Care (85 facilities, chain average 3.2 stars)
- Location
- Urban
Ratings and staffing
Star ratings run from 1 to 5. Staffing is nurse hours per resident per day from CMS Payroll Based Journal data; turnover is the CMS annual nursing staff turnover rate. Occupancy is CMS's average daily census divided by certified beds.
| Measure | This facility | Maryland median | US median |
|---|---|---|---|
| Overall rating | 1 of 5 | State spread: 33 at 1, 43 at 2, 46 at 3, 43 at 4, 54 at 5 | |
| Health inspections | 1 of 5 | ||
| Quality measures | 4 of 5 | ||
| Staffing | 2 of 5 | ||
| Total nurse hours per resident per day | 3.92 | 3.60 | 3.68 |
| RN hours per resident per day | 0.99 | 0.70 | 0.58 |
| Weekend nurse hours per resident per day | 3.75 | ||
| Nursing staff turnover | 56.0% | 41.5% | 44.9% |
| Occupancy (residents / beds) | 143.8% | 89.0% | 85.7% |
| Fines reported by CMS | 2 totaling $43,352 | ||
| Health deficiencies, latest standard survey | 44 (Jul 14, 2026) | ||
HUD 223(f) Express Lane: the CMS part
HUD gives 223(f) applications queue priority when the facility has CMS overall and health inspection ratings of at least 2 stars and no abuse icon, among other tests (ORCF criteria of March 31, 2026). Complete Care at Hagerstown does not meet it today: overall rating 1, health inspection rating 1. The loan-to-value, coverage and operator tests depend on the deal. All the criteria.
Who owns and operates it
These are the owners and operators the facility reported to CMS: anyone with a 5% or greater direct or indirect stake, and any organization with operational or managerial control.
| Name | Role | Share | Since |
|---|---|---|---|
| PC Md5 Opco Holdco LLCOrganization | Direct Ownership Interest | 100% | 02/01/2023 |
| PC Md5 Topco LLCOrganization | Indirect Ownership Interest | n/a | 02/01/2023 |
| Sms 2021 TrustOrganization | Indirect Ownership Interest | n/a | 02/01/2023 |
| Cox, VickieIndividual | Operational / Managerial Control | n/a | 02/01/2023 |
| Mansfield, MelissaIndividual | Operational / Managerial Control | n/a | 02/01/2023 |
| Silverberg, NisanelIndividual | Operational / Managerial Control | n/a | 02/01/2023 |
| Simmers, RobertIndividual | Operational / Managerial Control | n/a | 06/03/2024 |
| Sweeney, BarbaraIndividual | Operational / Managerial Control | n/a | 02/01/2023 |
| Waseem, MuhammadIndividual | Operational / Managerial Control | n/a | 02/01/2023 |
Changes of ownership
| Effective | Buyer | Seller |
|---|---|---|
| Feb 1, 2023 | Complete Care at Hagerstown LLC | Wye Oak Healthcare of Hagerstown, LLC |
HUD Section 232 loans
No FHA-insured loan matching this facility appears in HUD's database of healthcare endorsements, which covers fiscal 2001 onward (HUD data run of July 8, 2026). A loan could still exist under a different project name or from before 2001.
Sources and dates
Facility, rating, staffing and ownership data: CMS Provider Information and CMS Ownership, processing date September 2026. Private equity, REIT and mortgage-interest flags and changes of ownership: CMS Skilled Nursing Facility All Owners and Change of Ownership files (2026-10-01). FHA-insured loans: HUD Office of Healthcare Programs endorsement database, data run July 8, 2026. How we join them, and what the join can get wrong: methodology.
SNF Register is independent. It is not affiliated with or endorsed by CMS, HUD or FHA. Spotted an error? Write to hello@hudskillednursing.loan.