CCN 515174 · Kanawha County, West Virginia
Complete Care at Oak Ridge LLC
1000 Association Drive, Charleston, WV 25311
Complete Care at Oak Ridge LLC is a 74-bed for-profit nursing home in Charleston, West Virginia, first certified for Medicare or Medicaid in 2000. CMS rates it 3 out of 5 stars overall in its September 2026 data, and it averaged 71.2 residents a day, about 96% of its certified beds. We found no FHA-insured Section 232 loan for it in HUD's healthcare endorsement database (fiscal 2001 onward).
Facility facts
- Certified beds
- 74
- Average residents per day
- 71.2 (96.2% of beds)
- Ownership type
- For profit - Corporation
- Certification
- Medicare and Medicaid
- Legal business name
- Complete Care at Oak Ridge LLC
- Certified since
- Oct 1, 2000
- Chain or affiliated group
- Complete Care (85 facilities, chain average 3.2 stars)
- Location
- Urban
Ratings and staffing
Star ratings run from 1 to 5. Staffing is nurse hours per resident per day from CMS Payroll Based Journal data; turnover is the CMS annual nursing staff turnover rate. Occupancy is CMS's average daily census divided by certified beds.
| Measure | This facility | West Virginia median | US median |
|---|---|---|---|
| Overall rating | 3 of 5 | State spread: 25 at 1, 18 at 2, 29 at 3, 29 at 4, 21 at 5 | |
| Health inspections | 3 of 5 | ||
| Quality measures | 3 of 5 | ||
| Staffing | 2 of 5 | ||
| Total nurse hours per resident per day | 3.65 | 3.48 | 3.68 |
| RN hours per resident per day | 0.67 | 0.67 | 0.58 |
| Weekend nurse hours per resident per day | 3.21 | ||
| Nursing staff turnover | 51.4% | 43.2% | 44.9% |
| Occupancy (residents / beds) | 96.2% | 94.5% | 85.7% |
| Fines reported by CMS | 1 totaling $16,039 | ||
| Health deficiencies, latest standard survey | 10 (Jun 5, 2025) | ||
HUD 223(f) Express Lane: the CMS part
HUD gives 223(f) applications queue priority when the facility has CMS overall and health inspection ratings of at least 2 stars and no abuse icon, among other tests (ORCF criteria of March 31, 2026). Complete Care at Oak Ridge LLC meets that part today: 3 stars overall, 3 on health inspections, no abuse icon. The loan-to-value, coverage and operator tests depend on the deal. All the criteria.
Who owns and operates it
These are the owners and operators the facility reported to CMS: anyone with a 5% or greater direct or indirect stake, and any organization with operational or managerial control.
| Name | Role | Share | Since |
|---|---|---|---|
| PC Wv Opcos LLCOrganization | Direct Ownership Interest | 100% | 06/01/2021 |
| PC Wta Opco Holdco LLCOrganization | Indirect Ownership Interest | n/a | 05/01/2021 |
| Sms 2021 TrustOrganization | Indirect Ownership Interest | n/a | 06/01/2021 |
| Welltower IncOrganization | Security Interest | n/a | 07/30/2021 |
| Bowden, RoyIndividual | Operational / Managerial Control | n/a | 06/01/2021 |
| Cox, VickieIndividual | Operational / Managerial Control | n/a | 06/01/2021 |
| Mansfield, MelissaIndividual | Operational / Managerial Control | n/a | 06/01/2021 |
| Silverberg, NisanelIndividual | Operational / Managerial Control | n/a | 06/01/2021 |
| Triana, JosephIndividual | Operational / Managerial Control | n/a | 06/01/2021 |
In its Medicare enrollment record, the facility reported a real estate investment trust owner: Welltower Inc. Those flags are self-reported to CMS and many PE and REIT ties go unflagged.
Changes of ownership
| Effective | Buyer | Seller |
|---|---|---|
| Jun 1, 2021 | Complete Care at Oak Ridge LLC | 1000 Association Drive Operations LLC |
HUD Section 232 loans
No FHA-insured loan matching this facility appears in HUD's database of healthcare endorsements, which covers fiscal 2001 onward (HUD data run of July 8, 2026). A loan could still exist under a different project name or from before 2001.
Sources and dates
Facility, rating, staffing and ownership data: CMS Provider Information and CMS Ownership, processing date September 2026. Private equity, REIT and mortgage-interest flags and changes of ownership: CMS Skilled Nursing Facility All Owners and Change of Ownership files (2026-10-01). FHA-insured loans: HUD Office of Healthcare Programs endorsement database, data run July 8, 2026. How we join them, and what the join can get wrong: methodology.
SNF Register is independent. It is not affiliated with or endorsed by CMS, HUD or FHA. Spotted an error? Write to hello@hudskillednursing.loan.