CCN 525413 · Milwaukee County, Wisconsin
Willowcrest Health Services
3821 S Chicago Ave, South Milwaukee, WI 53172
Willowcrest Health Services is a 100-bed for-profit nursing home in South Milwaukee, Wisconsin, first certified for Medicare or Medicaid in 1988. CMS rates it 2 out of 5 stars overall in its September 2026 data, and it averaged 74.9 residents a day, about 75% of its certified beds. It has an active FHA-insured Section 232 loan: $11.6 million originally, at 4.00%, with $10.9 million outstanding as of September 30, 2026 and maturity in November 2057.
Facility facts
- Certified beds
- 100
- Average residents per day
- 74.9 (74.9% of beds)
- Ownership type
- For profit - Limited Liability company
- Certification
- Medicare and Medicaid
- Legal business name
- Nsh South Milwaukee LLC
- Certified since
- Jul 21, 1988
- Chain or affiliated group
- North Shore Healthcare (59 facilities, chain average 2.7 stars)
- Location
- Urban
Ratings and staffing
Star ratings run from 1 to 5. Staffing is nurse hours per resident per day from CMS Payroll Based Journal data; turnover is the CMS annual nursing staff turnover rate. Occupancy is CMS's average daily census divided by certified beds.
| Measure | This facility | Wisconsin median | US median |
|---|---|---|---|
| Overall rating | 2 of 5 | State spread: 70 at 1, 66 at 2, 59 at 3, 52 at 4, 74 at 5 | |
| Health inspections | 2 of 5 | ||
| Quality measures | 4 of 5 | ||
| Staffing | 2 of 5 | ||
| Total nurse hours per resident per day | 3.57 | 4.02 | 3.68 |
| RN hours per resident per day | 0.62 | 0.93 | 0.58 |
| Weekend nurse hours per resident per day | 3.17 | ||
| Nursing staff turnover | 41.3% | 46.2% | 44.9% |
| Occupancy (residents / beds) | 74.9% | 75.1% | 85.7% |
| Fines reported by CMS | 1 totaling $21,285 | ||
| Health deficiencies, latest standard survey | 13 (Jun 5, 2025) | ||
HUD 223(f) Express Lane: the CMS part
HUD gives 223(f) applications queue priority when the facility has CMS overall and health inspection ratings of at least 2 stars and no abuse icon, among other tests (ORCF criteria of March 31, 2026). Willowcrest Health Services meets that part today: 2 stars overall, 2 on health inspections, no abuse icon. The loan-to-value, coverage and operator tests depend on the deal. All the criteria.
Who owns and operates it
These are the owners and operators the facility reported to CMS: anyone with a 5% or greater direct or indirect stake, and any organization with operational or managerial control.
| Name | Role | Share | Since |
|---|---|---|---|
| Nshf Operations LLCOrganization | Direct Ownership Interest | 100% | 07/24/2017 |
| Mills, DavidIndividual | Indirect Ownership Interest | 20% | 06/29/2017 |
| North Shore Healthcare LLCOrganization | Operational / Managerial Control | n/a | 10/01/2017 |
Changes of ownership
| Effective | Buyer | Seller |
|---|---|---|
| Oct 1, 2017 | Nsh South Milwaukee LLC | Fmg South Chicago Avenue Wisconsin LLC |
HUD Section 232 loans
HUD's Office of Healthcare Programs lists these FHA-insured loans for a project we matched to this facility by name, city and bed count. Status, rate and balance come from HUD's insured-mortgage files as of September 30, 2026. Check the FHA number against the loan documents before relying on the match.
| Endorsed | Program | Original amount | Status | FHA number |
|---|---|---|---|---|
| Oct 21, 2022 | 223(a)(7) refinance of a 223(f) loanHUD project name: Willowcrest Health Services, 130 beds. Lender at endorsement: White Oak Healthcare Finance LLC | $11,558,000 | Active: 4.00%, $10,930,283 balanceMatures Nov 1, 2057. Servicer: Merchants Capital Corp. | 07522244 |
Sources and dates
Facility, rating, staffing and ownership data: CMS Provider Information and CMS Ownership, processing date September 2026. Private equity, REIT and mortgage-interest flags and changes of ownership: CMS Skilled Nursing Facility All Owners and Change of Ownership files (2026-10-01). FHA-insured loans: HUD Office of Healthcare Programs endorsement database, data run July 8, 2026. How we join them, and what the join can get wrong: methodology.
SNF Register is independent. It is not affiliated with or endorsed by CMS, HUD or FHA. Spotted an error? Write to hello@hudskillednursing.loan.