CCN 315333 · Ocean County, New Jersey
Complete Care at Arbors
1750 Route 37 West, Toms River, NJ 08757
Complete Care at Arbors is a 120-bed for-profit nursing home in Toms River, New Jersey, first certified for Medicare or Medicaid in 1994. CMS rates it 4 out of 5 stars overall in its September 2026 data, and it averaged 107.6 residents a day, about 90% of its certified beds. It has an active FHA-insured Section 232 loan: $22.9 million originally, at 5.96%, with $22.6 million outstanding as of September 30, 2026 and maturity in April 2060.
Facility facts
- Certified beds
- 120
- Average residents per day
- 107.6 (89.7% of beds)
- Ownership type
- For profit - Corporation
- Certification
- Medicare and Medicaid
- Legal business name
- Complete Care at Arbors, LLC
- Certified since
- Jul 14, 1994
- Chain or affiliated group
- Complete Care (85 facilities, chain average 3.2 stars)
- Location
- Urban
Ratings and staffing
Star ratings run from 1 to 5. Staffing is nurse hours per resident per day from CMS Payroll Based Journal data; turnover is the CMS annual nursing staff turnover rate. Occupancy is CMS's average daily census divided by certified beds.
| Measure | This facility | New Jersey median | US median |
|---|---|---|---|
| Overall rating | 4 of 5 | State spread: 33 at 1, 71 at 2, 70 at 3, 90 at 4, 82 at 5 | |
| Health inspections | 3 of 5 | ||
| Quality measures | 5 of 5 | ||
| Staffing | 2 of 5 | ||
| Total nurse hours per resident per day | 3.17 | 3.60 | 3.68 |
| RN hours per resident per day | 0.58 | 0.55 | 0.58 |
| Weekend nurse hours per resident per day | 2.77 | ||
| Nursing staff turnover | 49.5% | 38.9% | 44.9% |
| Occupancy (residents / beds) | 89.7% | 87.8% | 85.7% |
| Fines reported by CMS | None | ||
| Health deficiencies, latest standard survey | 8 (Mar 27, 2025) | ||
HUD 223(f) Express Lane: the CMS part
HUD gives 223(f) applications queue priority when the facility has CMS overall and health inspection ratings of at least 2 stars and no abuse icon, among other tests (ORCF criteria of March 31, 2026). Complete Care at Arbors meets that part today: 4 stars overall, 3 on health inspections, no abuse icon. The loan-to-value, coverage and operator tests depend on the deal. All the criteria.
Who owns and operates it
These are the owners and operators the facility reported to CMS: anyone with a 5% or greater direct or indirect stake, and any organization with operational or managerial control.
| Name | Role | Share | Since |
|---|---|---|---|
| Nj Oc Holdco Opco II LLCOrganization | Direct Ownership Interest | 100% | 09/01/2019 |
| Eef Capital LLCOrganization | Indirect Ownership Interest | n/a | 09/01/2019 |
| Nj Oc Mezzco Opco LLCOrganization | Indirect Ownership Interest | n/a | 09/01/2019 |
| Peace Capital LLCOrganization | Indirect Ownership Interest | n/a | 09/01/2019 |
| Schlaff, BennyIndividual | Indirect Ownership Interest | n/a | 09/01/2019 |
| Schlaff, NachumIndividual | Indirect Ownership Interest | n/a | 09/01/2019 |
| Hoch, RobertIndividual | Operational / Managerial Control | n/a | 09/01/2019 |
| Issa, MousaIndividual | Operational / Managerial Control | n/a | 09/01/2019 |
| Mercado, WandaIndividual | Operational / Managerial Control | n/a | 09/01/2019 |
| Patel, AkshayIndividual | Operational / Managerial Control | n/a | 09/01/2019 |
| Shapiro, MenachemIndividual | Operational / Managerial Control | n/a | 07/03/2023 |
Changes of ownership
| Effective | Buyer | Seller |
|---|---|---|
| Sep 1, 2019 | Complete Care at Arbors, LLC | Arbors Care Center Inc |
HUD Section 232 loans
HUD's Office of Healthcare Programs lists these FHA-insured loans for a project we matched to this facility by name, city and bed count. Status, rate and balance come from HUD's insured-mortgage files as of September 30, 2026. Check the FHA number against the loan documents before relying on the match.
| Endorsed | Program | Original amount | Status | FHA number |
|---|---|---|---|---|
| Mar 19, 2025 | 223(f) refinance or purchaseHUD project name: Complete Care at Arbors, 120 beds. Lender at endorsement: Keybank National Association | $22,888,000 | Active: 5.96%, $22,601,138 balanceMatures Apr 1, 2060. Servicer: Keybank National Association | 03122177 |
Sources and dates
Facility, rating, staffing and ownership data: CMS Provider Information and CMS Ownership, processing date September 2026. Private equity, REIT and mortgage-interest flags and changes of ownership: CMS Skilled Nursing Facility All Owners and Change of Ownership files (2026-10-01). FHA-insured loans: HUD Office of Healthcare Programs endorsement database, data run July 8, 2026. How we join them, and what the join can get wrong: methodology.
SNF Register is independent. It is not affiliated with or endorsed by CMS, HUD or FHA. Spotted an error? Write to hello@hudskillednursing.loan.